Why pay more? Compare travel insurance

We’ve recently updated the way our website works, which means that the way you make changes to your policy will be changing. If you bought your travel insurance before 8 October 2025 and you need to make changes to your policy, you can speak to the PayingTooMuch team by calling 01243 784 000. If you purchased your travel insurance on or after 8 October 2025, you’ll need to speak to your insurance provider directly. You can find their contact details in your policy documents. 

If you’ve bought a policy after comparing your travel insurance with PayingTooMuch, your insurance provider should email you your documents. They’ll confirm who you’re insured with and what your travel insurance covers in more detail. Make sure you note down who you’ve bought your insurance with before leaving the PayingTooMuch website. This way, if you don’t get a confirmation email, you know who to get in touch with. 

We’ve updated our website, so who you speak to about your policy will depend on when you bought your travel insurance. If you purchased your travel insurance before 8 October 2025, you can speak to a member of the PayingTooMuch team by calling 01243 784 000. If you bought your travel insurance on or after 8 October 2025, you’ll need to speak to your insurance provider. You’ll be able to find their contact details in your policy documents. 

If you’ve changed your mind or your travel plans have changed and you want to cancel your travel insurance, you can find out who to contact in your policy documents. If you purchased your travel insurance before 8 October 2025 you can speak to a member of the PayingTooMuch team. If you purchased on or after 8 October 2025 you’ll need to speak to your insurance provider directly. 

You should get your policy documents via email. If you bought on or after 8 October 2025, your insurance provider will email these directly over to you. If you purchased your travel insurance before 8 October 2025, you should have received an email from PayingTooMuch with access to your policy documents. Or, if you opted for your documents to be posted, you should have got a copy through the post. 

The comparison service we provide you is free of charge. However, if you compare and purchase a policy through our website, we’ll get a payment from the insurer you choose to buy from. We don’t set the price you pay, and we can’t offer you any financial advice while you’re comparing travel insurance. We’re committed to stop you from paying too much for your travel insurance. We work with many brands to help you compare travel insurance that’s right for you. You can find out more about our service here.